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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Shelton

July 3, 2025

5  out of  5
rating by Lisa Shelton
"Excellent customer service, they always help me when I'm having a bad month with paying and appreciate it very much...I always and will still recommend state farm to family and friends."
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Marcus Wilson

July 1, 2025

5  out of  5
rating by Marcus Wilson
"Great customer service, very patient and informative. Always willing to help."
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Marlene Charley

July 1, 2025

5  out of  5
rating by Marlene Charley
"Really professional and well spoken... Answered my questions and understood where I stand completely...Great job"
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burn in hell medium well

July 1, 2025

5  out of  5
rating by burn in hell medium well
"Wonderful people!"
We responded:
"Thank you! We appreciate you and being able to take care of you and all your insurance needs! "
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Clayton Hunter

June 30, 2025

5  out of  5
rating by Clayton Hunter
"I always have great service from Megan O'Connell State Farm. Nikki has helped me with my last two inquiries and has been exceptional to work with. I am res happy I have my insurance policies through Megan O'Connell State Farm!"
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donna bell

June 27, 2025

5  out of  5
rating by donna bell
"Dustin was very helpful in adding an additional auto to my policy and made the process very easy."
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Daniel Stevens

June 25, 2025

5  out of  5
rating by Daniel Stevens
"Everyone here is super friendly, knows what they're talking about about when discussing options with you, and works efficiently to make sure the clients time is never wasted. Would absolutely recommend to others."
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Kelly Godley

June 25, 2025

5  out of  5
rating by Kelly Godley
"Very helpful"
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erik olsen

June 25, 2025

5  out of  5
rating by erik olsen
"Nikki was very personable and able to assist me with my renewal request in a very efficient and professional manner. Great customer service!"
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Beth Clampitt

June 24, 2025

5  out of  5
rating by Beth Clampitt
"The EASIEST change I have made with getting car and home insurance. I recommend Dustin as he is the BEST!!"
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Lerico Baker

June 24, 2025

5  out of  5
rating by Lerico Baker
"Always positive Barnes when I deal with my State Farm family."
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Sneak Reek

June 24, 2025

5  out of  5
rating by Sneak Reek
"I was with Bristol west paying 460 per month for auto insurance now I pay 270 with full coverage and medical if I go out of work for anything dealing with an injury with Megan and her team hands down best so happy"
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Carolyn English

June 23, 2025

5  out of  5
rating by Carolyn English
"I have been with Megan O’Connell for years and years, so I don’t trust anybody else"
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Nicole Szeto

June 20, 2025

5  out of  5
rating by Nicole Szeto
"Dustin was great in helping us get car insurance for our 3 cars and saved us $180 a month. Thank you!"
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Lorraine Kuhlen

June 20, 2025

5  out of  5
rating by Lorraine Kuhlen
"Excellent service and great prices for my insurance needs!"
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Lurlyn Tucker

June 19, 2025

5  out of  5
rating by Lurlyn Tucker
"Nikki is always pleasant and ready to help me any time I call. Thank you."
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LaNay Canady

June 18, 2025

5  out of  5
rating by LaNay Canady
"Helped & answered a lot of questions I had. She was very detailed on explaining everything to me. She also was very polite & she was surprised on the amount I had to pay."
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Toni Goins

June 18, 2025

5  out of  5
rating by Toni Goins
"Griffin was amazing help."
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Ruoyu Zhang

June 14, 2025

1  out of  5
rating by Ruoyu Zhang
"Very unprofessional insurance agent. She never followed up on my quote or insurance questions. In the end, I had no choice but to contact another State Farm agent because I couldn’t get any real help from this office. She was rude in her email, saying I didn’t understand fluent English, and told another agent she would follow up — but I never got any call or email from her. Just silence."
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Melissa Spring

June 13, 2025

5  out of  5
rating by Melissa Spring
"Always great to work with, customer service is top notch and can’t beat the rates."
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Mary M. Johnson

June 12, 2025

5  out of  5
rating by Mary M. Johnson
"This is a very personable and professional company. The staff is very helpful and pleasant. They don't try to sale you insurance that you don't need but they do offer suggestions on policies that would best fit your need."
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Crystal Gibson

June 10, 2025

5  out of  5
rating by Crystal Gibson
"Great customer service"
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Susan Fulmer

June 6, 2025

4  out of  5
rating by Susan Fulmer
"I have just experienced the devastating loss of my father, and I am in the process of administering his estate. Sydni with this State Farm agency was most helpful and compassionate regarding my situation. It was nice to deal with a caring and knowledgeable representative."
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susan Knox

June 5, 2025

5  out of  5
rating by susan Knox
"I love been a customer with State Farm Nikki Justin all the staff is great"
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Bernard Burgess

June 5, 2025

5  out of  5
rating by Bernard Burgess
"She was very informative and courteous.. Have very good customer service respect."