Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Terry McDaniel

Terry McDaniel

November 11, 2024

5  out of  5
rating by Terry McDaniel
"Dustin was a great help with assisting me with my new policy. He is very knowledgeable and the process was seamless. Will definitely be recommending him to other people."
Profile photo of Stephanie Bair

Stephanie Bair

November 5, 2024

5  out of  5
rating by Stephanie Bair
"Megan and her team are always so helpful with working on all our policies. We have a college student and multiple vehicles, her and her team will always look try and find me better coverage and try to lower our cost. Appreciate them always."
Profile photo of Sabrina Pearce

Sabrina Pearce

November 1, 2024

5  out of  5
rating by Sabrina Pearce
"David was very helpful and friendly i will refer everyone that is looking for car insurance."
Profile photo of Maria Rodriguez Santaella

Maria Rodriguez Santaella

October 23, 2024

5  out of  5
rating by Maria Rodriguez Santaella
"Davide Laing is very professional, was able to answer all my concerns and questions. He has patience and goes above and beyond to satisfy his client. Thank you."
Profile photo of Anthony DeMichele

Anthony DeMichele

October 22, 2024

5  out of  5
rating by Anthony DeMichele
"Excellent customer service. Thorough and timely follow-up."
Profile photo of Katreic Plunkett

Katreic Plunkett

October 18, 2024

5  out of  5
rating by Katreic Plunkett
"I’m incredibly absent minded and I forget to send in my mileage for additional discounts, they always send me a reminder text and I really appreciate that!! Me and my pockets thank you!"
Profile photo of Lindsey Sprouse

Lindsey Sprouse

October 16, 2024

5  out of  5
rating by Lindsey Sprouse
"Amazing customer service. I felt like they treated me as family and helped me create a policy that tailored to my family’s needs."
Profile photo of Nadine Milhouse

Nadine Milhouse

October 11, 2024

5  out of  5
rating by Nadine Milhouse
"I have been with Megan OConnell for years, I am pleased with the serving of State Farm!"
Profile photo of Joe Lockard

Joe Lockard

October 11, 2024

5  out of  5
rating by Joe Lockard
"The office is always helpful and a available when I need them"
Profile photo of Wanda Henry

Wanda Henry

October 3, 2024

5  out of  5
rating by Wanda Henry
"David was very kind and patient working with me and answering questions where there was confusion and able to dispel any misunderstandings and clarifications I needed"
Profile photo of Jeffrey Fine

Jeffrey Fine

September 30, 2024

5  out of  5
rating by Jeffrey Fine
"Excellent staff and ideal policies that are tailored to our individual needs"
Profile photo of Claire Peterson

Claire Peterson

September 24, 2024

5  out of  5
rating by Claire Peterson
"Excellent service! Would not recommend anyone else to handle my insurance. Megan & her team understand my financial needs; they go above & beyond!"
Profile photo of Jena Shute

Jena Shute

September 24, 2024

5  out of  5
rating by Jena Shute
"I continue to be impressed by Megan and her staff! Sydni is kind and patient, and I truly appreciate the time taken recently to answer my questions. Overall, the staff is very knowledgeable and efficient, and a pleasure to work with!"
Profile photo of Caroline Brazell

Caroline Brazell

September 24, 2024

5  out of  5
rating by Caroline Brazell
"Megan & her team are incredible! They do a fabulous job of taking care of customers, answering questions, & providing information that customers need. Her team is friendly, knowledgeable & responds quickly when you need something. If you’re looking for a quote or to switch your insurance policies to professionals who will really take care of you, reach out Megan & her team!"
Profile photo of Michael Bijos

Michael Bijos

September 22, 2024

1  out of  5
rating by Michael Bijos
"I had a renters insurance plan with Megan O’Connell State Farm, and the experience has been nothing short of a nightmare. When my lease for my apartment ended in May, I canceled my renters insurance and was supposed to receive a refund for the remaining amount. That was nearly six months ago, and I have yet to see a dime. Despite numerous assurances from both the office and corporate that the refund check was sent out on three separate occasions, nothing has ever arrived. To make matters worse, they haven’t provided any tracking information or updates. Communication has been abysmal—it’s like they completely forgot about me after the initial cancellation. The customer service is horrendous and completely ineffective. The only time Megan O’Connell personally reached out to me was after I left a negative review—four months into the issue. She assured me that they would resolve the problem and asked me to delete my nasty review. Well, that was clearly a lie because nothing has changed. In fact, now Megan isn’t even responding anymore. I called the office twice to speak to her and wrote her an email, which led to nothing. This company is a joke and a waste of time. Their handling of this situation feels entirely fraudulent, and I would strongly advise anyone to stay away. Do not sign up for anything with Megan O’Connell State Farm. It’s been the most frustrating and dishonest experience I’ve ever dealt with. If I could give them negative stars, I would."
Profile photo of Pat Casey

Pat Casey

September 19, 2024

5  out of  5
rating by Pat Casey
"Sydni helped us save money on our State Farm policy today! What an awesome customer experience with State Farm and Sydni! Thank you very much for helping our family. 😊"
Profile photo of bubba haralson

bubba haralson

September 18, 2024

5  out of  5
rating by bubba haralson
"Very helpful and kind."
Profile photo of HeauXXX Apparel

HeauXXX Apparel

September 17, 2024

5  out of  5
rating by HeauXXX Apparel
"I have been with Megan O’Connell for years. Her office handles my personal insurance needs and my business needs. I have always been impressed with her comprehensive knowledge of all things insurance related and by the friendliness of the staff. They are always there to help me with questions and to handle any issue that arises. If you are looking for a great insurance broker to work with Megan can handle anything. 100% recommend her."
Profile photo of Beth Mattox

Beth Mattox

September 13, 2024

5  out of  5
rating by Beth Mattox
"Sydney was a great help. She answered all my questions and was overall knowledgeable about my claim. It was a pleasure speaking with her!"
Profile photo of Jacob Becker

Jacob Becker

September 6, 2024

5  out of  5
rating by Jacob Becker
"Great experience! Sydni was awesome and got me a much better rate than I was expecting!!"
Profile photo of Demetrius Pogue

Demetrius Pogue

August 28, 2024

5  out of  5
rating by Demetrius Pogue
"Excellent agent in Dustin and Griffin. They walked me through everything in my policy and I enjoyed having a conversation with people that care. Would recommend."
Profile photo of Ben Killian

Ben Killian

August 28, 2024

5  out of  5
rating by Ben Killian
"Patience, as an old man, and plenty of correct, helpful info is what I needed, and that is exactly whaT I got from Syndi!"
Profile photo of mizael echevarria

mizael echevarria

August 23, 2024

5  out of  5
rating by mizael echevarria
"Very friendly. Knowledgeable staff."
Profile photo of Rachel Speidel

Rachel Speidel

August 22, 2024

5  out of  5
rating by Rachel Speidel
"Sydney took care of my issue straight away. I’m very happy with the Customer Service."
Profile photo of Amy Grzywinski

Amy Grzywinski

August 21, 2024

5  out of  5
rating by Amy Grzywinski
"I have renters insurance for my daughter through this office . Sydni was very helpful and quick to respond to my questions!"