State Farm® Insurance Agent Megan OConnell

"Davide Laing is very professional, was able to answer all my concerns and questions. He has patience and goes above and beyond to satisfy his client. Thank you."

"Excellent customer service. Thorough and timely follow-up."

"I’m incredibly absent minded and I forget to send in my mileage for additional discounts, they always send me a reminder text and I really appreciate that!! Me and my pockets thank you!"

"Amazing customer service. I felt like they treated me as family and helped me create a policy that tailored to my family’s needs."

"I have been with Megan OConnell for years, I am pleased with the serving of State Farm!"

"The office is always helpful and a available when I need them"

"David was very kind and patient working with me and answering questions where there was confusion and able to dispel any misunderstandings and clarifications I needed"

"Excellent staff and ideal policies that are tailored to our individual needs"

"Excellent service! Would not recommend anyone else to handle my insurance. Megan & her team understand my financial needs; they go above & beyond!"

"I continue to be impressed by Megan and her staff! Sydni is kind and patient, and I truly appreciate the time taken recently to answer my questions. Overall, the staff is very knowledgeable and efficient, and a pleasure to work with!"

"Megan & her team are incredible! They do a fabulous job of taking care of customers, answering questions, & providing information that customers need. Her team is friendly, knowledgeable & responds quickly when you need something. If you’re looking for a quote or to switch your insurance policies to professionals who will really take care of you, reach out Megan & her team!"

"I had a renters insurance plan with Megan O’Connell State Farm, and the experience has been nothing short of a nightmare. When my lease for my apartment ended in May, I canceled my renters insurance and was supposed to receive a refund for the remaining amount. That was nearly six months ago, and I have yet to see a dime. Despite numerous assurances from both the office and corporate that the refund check was sent out on three separate occasions, nothing has ever arrived. To make matters worse, they haven’t provided any tracking information or updates. Communication has been abysmal—it’s like they completely forgot about me after the initial cancellation. The customer service is horrendous and completely ineffective. The only time Megan O’Connell personally reached out to me was after I left a negative review—four months into the issue. She assured me that they would resolve the problem and asked me to delete my nasty review. Well, that was clearly a lie because nothing has changed. In fact, now Megan isn’t even responding anymore. I called the office twice to speak to her and wrote her an email, which led to nothing. This company is a joke and a waste of time. Their handling of this situation feels entirely fraudulent, and I would strongly advise anyone to stay away. Do not sign up for anything with Megan O’Connell State Farm. It’s been the most frustrating and dishonest experience I’ve ever dealt with. If I could give them negative stars, I would."

"Sydni helped us save money on our State Farm policy today! What an awesome customer experience with State Farm and Sydni! Thank you very much for helping our family. 😊"

"Very helpful and kind."

"I have been with Megan O’Connell for years. Her office handles my personal insurance needs and my business needs. I have always been impressed with her comprehensive knowledge of all things insurance related and by the friendliness of the staff. They are always there to help me with questions and to handle any issue that arises. If you are looking for a great insurance broker to work with Megan can handle anything. 100% recommend her."

"Sydney was a great help. She answered all my questions and was overall knowledgeable about my claim. It was a pleasure speaking with her!"

"Great experience! Sydni was awesome and got me a much better rate than I was expecting!!"

"Excellent agent in Dustin and Griffin. They walked me through everything in my policy and I enjoyed having a conversation with people that care. Would recommend."

"Patience, as an old man, and plenty of correct, helpful info is what I needed, and that is exactly whaT I got from Syndi!"

"Very friendly. Knowledgeable staff."

"Sydney took care of my issue straight away. I’m very happy with the Customer Service."

"I have renters insurance for my daughter through this office . Sydni was very helpful and quick to respond to my questions!"

"Griffin was amazing help."

"Great customer service! Insurance more affordable than most."

"This State Farm office was quick to respond to my inquiries about rental insurance for my daughter. The price was fair and they sent me the completed the paperwork for her move in date right away. Their office is very easy to work with."