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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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debra goodine

May 29, 2025

5  out of  5
rating by debra goodine
"I just got a great discount for being a loyal customer!!!!!!"
We responded:
"Thank you for your 5-star review, we are always here for you! "
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Xpress Beauty

May 28, 2025

5  out of  5
rating by Xpress Beauty
"Great fast convenient service. They have quick response times and great customer service."
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Eddie Bennett

May 28, 2025

5  out of  5
rating by Eddie Bennett
"The lady I spoke with was very polite! My interaction with her was pleasant. What I’m saying is this was the best customer service I’ve had in my entire 79 years on this earth. I pray that everyone Could emulate her conversation skills when speaking to customers!"
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JR Manley

May 28, 2025

5  out of  5
rating by JR Manley
"Dustin provides an excellent review of the status of current coverage as well as additional opportunities to manage risks going forward. Very pleased."
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Patrick Tucker

May 24, 2025

5  out of  5
rating by Patrick Tucker
"They have been good answer question and keeping me up to date on my policies"
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bubba haralson

May 23, 2025

5  out of  5
rating by bubba haralson
"Very helpful and kind.always reached out when I selected a new option to inform and let me know the best situation."
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linda perkins

May 23, 2025

5  out of  5
rating by linda perkins
"I had amazing experience and saved money too!"
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Carmen McKoy

May 23, 2025

5  out of  5
rating by Carmen McKoy
"Just recently switched to Megan O’Connell, State Farm and I’m happy I did. I’ve had some confusing issues on my account that Nikki, Sydney and Dustin have always been happy to help with. Each of them have taken time to listen to my concerns, answer each of my questions and patiently explain anything I didn’t understand. I definitely give them an A+ on customer service!"
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Kendra Sutton

May 23, 2025

5  out of  5
rating by Kendra Sutton
"The staff is very nice and treats you like a person and not just a customer."
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Melissa Dill

May 23, 2025

5  out of  5
rating by Melissa Dill
"I have been with Megan O Connell State Farm for several years now. Sydney and Nikki always do an amazing job at customer service and have always been so courteous and willing to help. They are always willing to go the extra mile."
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Wendy

May 23, 2025

5  out of  5
rating by Wendy
"I switched to State Farm about two years now, always pleasure and kind. The staff, Nikki are awesome. I have had a great experience. Called Nikki, and she was very helpful to my needs. Great response. Thank you all!"
We responded:
"Thank you for your 5-star review! "
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BABY JAYYY

May 23, 2025

5  out of  5
rating by BABY JAYYY
"They Megan O’Connell is really patient , works with you and keep you updated with everything and very nice 😊"
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Jody Hamm

May 23, 2025

5  out of  5
rating by Jody Hamm
"The staff at Megan O’Connell State Farm has always been such a great help to me. Each person that I talk to has always been very knowledgeable of my situation and always return my phone calls in a very timely manner. You couldn’t ask for a greater staff to work with in the insurance industry. I love this group of people."
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Kathleen Kint

May 21, 2025

5  out of  5
rating by Kathleen Kint
"Dustin is an invaluable agent. He has helped me through a trying time and I appreciate all that he has done to help guide me through my insurance policies."
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James Allison

May 20, 2025

5  out of  5
rating by James Allison
"Megan was very helpful with my policy I needed are the help I could get. Thanks a lot Jimmy"
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Freda Knight

May 19, 2025

5  out of  5
rating by Freda Knight
"State Farm customer service is always good. Thank you. 💖"
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gonzales march

May 19, 2025

5  out of  5
rating by gonzales march
"I Have been with State Farm Megan O’Connell Branch for several years, I have not one complaint about their service. I would n always do recommend them as your Agent cars, home n health. Keep insuring the uninsured 🌹"
We responded:
"We are so appreciative of you, Gonzales! It is always a pleasure speaking with you. Thank you for being such a loyal customer."
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holly van hoy

May 15, 2025

5  out of  5
rating by holly van hoy
"Thank you, Aydan!"
We responded:
"Thank YOU, Holly!!"
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Jordan Baez

May 15, 2025

5  out of  5
rating by Jordan Baez
"Got me everything I needed without issues. Made everything very easy"
We responded:
"Thank you so much for your kind words. Your satisfaction is our top priority!"
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Donna Williams

May 15, 2025

5  out of  5
rating by Donna Williams
"State Farm has always been a very good insurance company. I feel safe with this company. I love the way that Dustin explain everything and asks me multiple times if I have any questions. Thank you for many years of excellent service."
We responded:
"We’re so happy your experience has been exceptional! We value you more than you know and we look forward to many more years with you!"
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Scott Johnston

May 14, 2025

5  out of  5
rating by Scott Johnston
"I am very pleased with Megan O’Connell State Farm Agency. Their rates are great and very competitive. After meeting with Dustin today about my policy, I feel confident and safe using this insurance broker."
We responded:
"Thank you so much for your feedback! Your satisfaction is very important to us. We appreciate you."
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Ronnie Cole

May 14, 2025

4  out of  5
rating by Ronnie Cole
"Dustin was great! The process was quick and painless AND....he saved me money! Thanks Dustin!"
We responded:
"Thank you for your feedback, Ronnie! Your review means a lot to us!"
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george floyd

May 14, 2025

5  out of  5
rating by george floyd
"Always friendly & knowledgeable!!"
We responded:
"Thank you, George for your kind words. I’m so happy to hear of your positive experience. It is always a pleasure working with you!"
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Jason Hutto

May 13, 2025

5  out of  5
rating by Jason Hutto
"Very helpful great people I highly recommend"
We responded:
"Thank you so much, Jason! "
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Deborah Judkins

May 13, 2025

5  out of  5
rating by Deborah Judkins
"I had to call into the office today (05/13/25) and Ms Nikki was whom I spoke with she was very pleasant and personable and a real delight to speak with to the very end and she handled my situation very courteously thanks so much Ms Nikki."
We responded:
"Thank you so much for your kind words, Deborah. It is helping people like you that make our jobs so rewarding!"