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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Phyllis Brown

July 17, 2024

5  out of  5 rating by Phyllis Brown
"I love the staff at Megan O’Connor office, they are professional, caring, patience, and absolutely knowledgeable, I have had my share of not knowings they answer me quickly and kindly. They are good with people and I like that I am a people person myself so when I see the same kindness in other I truly appreciate it, GREAT JOB, all staff members at Megan O’Connors, Ms Sydni, Mr.Dustin, and all members. THANK YOU!!"
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Aida Pugh

July 8, 2024

5  out of  5 rating by Aida Pugh
"The best company to have insurance with."
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Katlynn Clark

July 3, 2024

5  out of  5 rating by Katlynn Clark
"awesome awesome awesome experience ! The staff was very helpful ! Huge shoutout to Reece, chuck , and lance they all helped so much to make sure I left with a reliable car 10/10 highly recommend"
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bruce myers

July 3, 2024

5  out of  5 rating by bruce myers
"Very Courteous and Professional 😇😇"
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Latonya Allen

July 3, 2024

5  out of  5 rating by Latonya Allen
"The staff is extremely courteous and very helpful. They go that extra mile to make sure you have all your insurance needs met and affordable. I highly recommend this office!"
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Jacqueline Voyer

July 2, 2024

5  out of  5 rating by Jacqueline Voyer
"I absolutely love the professionalism and customer service I receive at this branch."
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Roblo Partel

July 2, 2024

5  out of  5 rating by Roblo Partel
"The agent's are really polite and helpful."
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Starr Durden

June 27, 2024

5  out of  5 rating by Starr Durden
"Absolutely the best! Very professional and caring people in this office! Excellent customer service! Highly recommended this office!"
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Brett Womack

June 26, 2024

5  out of  5 rating by Brett Womack
"Very knowledgeable , professional and helpful staff ! They care about their customers ! Thanks"
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Elaine Raines

June 24, 2024

5  out of  5 rating by Elaine Raines
"Dustin did a great job in our yearly review. We were very please with the price of each item. We feel like we are now at an insurance firm that will take care of us."
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chris banks

June 24, 2024

5  out of  5 rating by chris banks
"Very helpful and knowledgeable! Definitely will recommend their services to others!"
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Douglas Brooks

June 21, 2024

5  out of  5 rating by Douglas Brooks
"I had a question about my payment and left a voicemail because it was after hours.The rep at Meagan Oconnel returned my call first thing that morning and got my issue resolved. I would recommend Megan Oconnel State farm not only because of the good rates the the customer service made me feel like they appreciate my business"
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April Welborn

June 19, 2024

5  out of  5 rating by April Welborn
"I've been with Megan for several years and love her! She is personable with her clients and her office staff are great as well! I highly recommend giving Megan or Dustin Metts a call for all your insurance needs!"
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Melissa Page

June 18, 2024

5  out of  5 rating by Melissa Page
"Dustin Metts is very professional and courteous. He helped us find the right level of coverage for our cars, our, home, and our lives. Allnof this while saving us over $2,000 a year from our previous insurance. Also, he has nice hair."
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Kathie Stephens

June 14, 2024

5  out of  5 rating by Kathie Stephens
"Dustin is professional, yet friendly & personable. He is always available to talk with us & answer our questions. Kathie & Howard Stephens"
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Marion Cox

June 11, 2024

5  out of  5 rating by Marion Cox
"Great group of people 👏"
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Rosalie Bland

May 23, 2024

5  out of  5 rating by Rosalie Bland
"Thank you, Sarah, for great customer service - not only extremely helpful, but also cheerful. It was a pleasure speaking with you today!"
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Pat Casey

May 22, 2024

5  out of  5 rating by Pat Casey
"We just love Jill who is so helpful and nice! We also love being with State Farm!"
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Anonymous Anonymous

May 16, 2024

5  out of  5 rating by Anonymous Anonymous
"I've been in Columbia for about 20 years and I'm happy to have found Megan and her team, it was a smooth and easy transition and everyone I spoke to was friendly and helpful. Plenty of options and ways to make payments easy too!"
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Lindsey Taylor

May 10, 2024

1  out of  5 rating by Lindsey Taylor
"This place is a total disaster! There are plenty of agents around Columbia that actually do their jobs and care about their clients. You will never get a call back, your policy will be handled incorrectly and your payment will be fluctuating each month for the same services. I would give a negative star if possible. We are moving on to a new agent as should everyone who has a policy with them."
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Dean Patrick

May 7, 2024

5  out of  5 rating by Dean Patrick
"The personal assistance and timeliness in responding was exceptional 👌. I truly appreciate the service! Thank you!"
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Clara Crider

May 3, 2024

5  out of  5 rating by Clara Crider
"Absolutely love them!"
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Lana Branham

May 1, 2024

5  out of  5 rating by Lana Branham
"Dustin has made the process of switching providers a painless process and saved us money on our policy."
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Willis Jenkins

March 20, 2024

5  out of  5 rating by Willis Jenkins
"We called about canceling car insurance. They handled everything professionally, and it was taken care of."
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Jonathan Scheeler

January 15, 2024

5  out of  5 rating by Jonathan Scheeler
"Megan and her team are more knowledgeable than any insurance providers I have spoken to in South Carolina. I own rental properties, and also carry a significant amount of life insurance. Overall, my finances are rather complicated, but Megan and her team are financial and insurance experts. I would highly recommend them to anyone."