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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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K Fitz Inspires

March 27, 2025

5  out of  5
rating by K Fitz Inspires
"I’ve had an amazing experience with State Farm! Team O’Connell’s customer service is top-notch—every time I’ve had a question or needed assistance, they’ve responded quickly and efficiently. Sydni and Nikki are, by far, the best insurance associates I’ve had the privilege of assisting me. She genuinely cares and wants to ensure your every question or need is handled. I feel I have a relationship with my insurance agent rather than solely a business transaction. What truly sets them apart is their willingness to walk you through every step of the process, ensuring you understand your coverage and options without feeling overwhelmed. They genuinely care about their customers, and it shows in the way they handle claims and concerns with patience and professionalism. It’s refreshing to work with a company that values trust and reliability. Highly recommend!"
We responded:
"Thank you so much, Mr. Coleman!!! You have no idea how much your review means to us.. We are so happy your experience has been exceptional, and we feel the same way about our relationship with you! It is helping people like you that make our jobs so rewarding. We appreciate you more than you know. "
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Eric Walters

March 26, 2025

5  out of  5
rating by Eric Walters
"The Best Insurance Group Ever Meagan Oconnell’s Team Rocks💪🏾"
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GeorgeAnn Richardson

March 26, 2025

5  out of  5
rating by GeorgeAnn Richardson
"Met with Sidney on the phone, and she is everything you need in protecting your future. I needed to change my method of payment for a one-time situation and was having a rough time on the app. She asks the questions you need to hear. It's easy to communicate with them!"
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Alcides Moreno

March 19, 2025

5  out of  5
rating by Alcides Moreno
"Awesome service and super friendly staff!!!!"
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Autumn T

March 19, 2025

5  out of  5
rating by Autumn T
"Aydan was very helpful with me getting my renter’s insurance! He was very communicative and I was able to get things together very quickly, before my move in date! I also appreciate him helping me with my quote and making sure I had the correct items!"
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Tammie Boone

March 17, 2025

5  out of  5
rating by Tammie Boone
"Very nice"
We responded:
"Thank you so much, Tammie!"
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Michael Dukes

March 17, 2025

5  out of  5
rating by Michael Dukes
"Quick and fast service and the staff is nice."
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Harvey Lee

March 17, 2025

5  out of  5
rating by Harvey Lee
"Very helpful"
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Victor Martin

March 17, 2025

5  out of  5
rating by Victor Martin
"Have had Megan OConnel State Farm for many years now. Always been a pleasure to interact with. Explains everything needed. Keep up y'all's awesome work!! Thank you!!"
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Susan

March 13, 2025

5  out of  5
rating by Susan
"I had a few questions about auto insurance and all were answered. They are always helpful and friendly at this office."
We responded:
"Thank you so much for your feedback, Susan! We appreciate you more than you know."
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Michaela Baker

March 11, 2025

5  out of  5
rating by Michaela Baker
"Love them! Everybody is so beyond helpful even without meeting me in person… yet!"
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MARK GENTRY

March 11, 2025

5  out of  5
rating by MARK GENTRY
"After 20 years with my insurance company, I decided I needed to shop. This agency saved me $2000 a year. Dustin is the agent that helped me - did a great job. Call them, and your call will be answered by Nikki - one of the most courteous and helpful people you will ever find. Great place for your insurance needs."
We responded:
"Thank you for your kind words. I’m so happy to hear of your positive experience. We are honored that you chose us and we will continue to take care of you the best we can! We appreciate you so much. "
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Eddie Hallman

March 10, 2025

5  out of  5
rating by Eddie Hallman
"Honest and friendly staff. Great to deal with."
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Freddie Jones

March 7, 2025

5  out of  5
rating by Freddie Jones
"The process of switching to State Farm was quick and easy. Two thumbs up!!!!"
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Kim Loyde

March 6, 2025

5  out of  5
rating by Kim Loyde
"She’s the beat"
We responded:
"Thank you so much for your feedback! We appreciate you!"
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Michael Jones

March 6, 2025

5  out of  5
rating by Michael Jones
"State Farm is the Bomb Car, Renters Ins, Auto and more you wouldn’t be disappointed Megan O’Connell"
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Rose Cisneros

March 5, 2025

5  out of  5
rating by Rose Cisneros
"Dustin has always been super kind, welcoming, and helpful. He takes the time to patiently answer all of my questions without being rushed."
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Christine Manley

March 4, 2025

5  out of  5
rating by Christine Manley
"Sydney explained and confirm the resolution to our payment changes without hesitation and was very helpful!"
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Lisa Gail Frederick

March 3, 2025

5  out of  5
rating by Lisa Gail Frederick
"Nicki was excellent with her details on my account and pleasant to talk to and felt as ease with everything"
We responded:
"Thank you so much for your kind words. I’m so happy to hear of your positive experience with Nikki. Your review means a lot to us! "
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Kandace Brooks

February 25, 2025

5  out of  5
rating by Kandace Brooks
"Sydni was very helpful and very knowledgeable. She processed my insurance very quickly over the phone. Very nice, she answered all my questions. Sydni you’re the best. Thank you!!!"
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Phyllis Brown

February 25, 2025

5  out of  5
rating by Phyllis Brown
"I love the staff at Megan O’Connor office, they are professional, caring, patience, and absolutely knowledgeable, I have had my share of not knowings they answer me quickly and kindly. They are good with people and I like that I am a people person myself so when I see the same kindness in other I truly appreciate it, GREAT JOB, all staff members at Megan O’Connors, Ms Sydni, Mr.Dustin, and all members. THANK YOU!!"
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Patrice Jones

February 24, 2025

4  out of  5
rating by Patrice Jones
"Always very helpful to accommodate. Great customer service."
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Christianna Morton

February 24, 2025

5  out of  5
rating by Christianna Morton
"Very quick and helpful!"
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Madonna Carter Jackson

February 24, 2025

5  out of  5
rating by Madonna Carter Jackson
"It’s a beautiful day in SC because of Nikki at State Farm! Thank you for your kind service.."
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Dee Mart

February 21, 2025

5  out of  5
rating by Dee Mart
"Just Great!"