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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nadine Milhouse

October 11, 2024

5  out of  5
rating by Nadine Milhouse
"I have been with Megan OConnell for years, I am pleased with the serving of State Farm!"
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Joe Lockard

October 11, 2024

5  out of  5
rating by Joe Lockard
"The office is always helpful and a available when I need them"
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Wanda Henry

October 3, 2024

5  out of  5
rating by Wanda Henry
"David was very kind and patient working with me and answering questions where there was confusion and able to dispel any misunderstandings and clarifications I needed"
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Jeffrey Fine

September 30, 2024

5  out of  5
rating by Jeffrey Fine
"Excellent staff and ideal policies that are tailored to our individual needs"
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Claire Peterson

September 24, 2024

5  out of  5
rating by Claire Peterson
"Excellent service! Would not recommend anyone else to handle my insurance. Megan & her team understand my financial needs; they go above & beyond!"
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Jena Shute

September 24, 2024

5  out of  5
rating by Jena Shute
"I continue to be impressed by Megan and her staff! Sydni is kind and patient, and I truly appreciate the time taken recently to answer my questions. Overall, the staff is very knowledgeable and efficient, and a pleasure to work with!"
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Caroline Brazell

September 24, 2024

5  out of  5
rating by Caroline Brazell
"Megan & her team are incredible! They do a fabulous job of taking care of customers, answering questions, & providing information that customers need. Her team is friendly, knowledgeable & responds quickly when you need something. If you’re looking for a quote or to switch your insurance policies to professionals who will really take care of you, reach out Megan & her team!"
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Michael Bijos

September 22, 2024

1  out of  5
rating by Michael Bijos
"I had a renters insurance plan with Megan O’Connell State Farm, and the experience has been nothing short of a nightmare. When my lease for my apartment ended in May, I canceled my renters insurance and was supposed to receive a refund for the remaining amount. That was nearly six months ago, and I have yet to see a dime. Despite numerous assurances from both the office and corporate that the refund check was sent out on three separate occasions, nothing has ever arrived. To make matters worse, they haven’t provided any tracking information or updates. Communication has been abysmal—it’s like they completely forgot about me after the initial cancellation. The customer service is horrendous and completely ineffective. The only time Megan O’Connell personally reached out to me was after I left a negative review—four months into the issue. She assured me that they would resolve the problem and asked me to delete my nasty review. Well, that was clearly a lie because nothing has changed. In fact, now Megan isn’t even responding anymore. I called the office twice to speak to her and wrote her an email, which led to nothing. This company is a joke and a waste of time. Their handling of this situation feels entirely fraudulent, and I would strongly advise anyone to stay away. Do not sign up for anything with Megan O’Connell State Farm. It’s been the most frustrating and dishonest experience I’ve ever dealt with. If I could give them negative stars, I would."
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Pat Casey

September 19, 2024

5  out of  5
rating by Pat Casey
"Sydni helped us save money on our State Farm policy today! What an awesome customer experience with State Farm and Sydni! Thank you very much for helping our family. 😊"
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bubba haralson

September 18, 2024

5  out of  5
rating by bubba haralson
"Very helpful and kind."
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HeauXXX Apparel

September 17, 2024

5  out of  5
rating by HeauXXX Apparel
"I have been with Megan O’Connell for years. Her office handles my personal insurance needs and my business needs. I have always been impressed with her comprehensive knowledge of all things insurance related and by the friendliness of the staff. They are always there to help me with questions and to handle any issue that arises. If you are looking for a great insurance broker to work with Megan can handle anything. 100% recommend her."
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Beth Mattox

September 13, 2024

5  out of  5
rating by Beth Mattox
"Sydney was a great help. She answered all my questions and was overall knowledgeable about my claim. It was a pleasure speaking with her!"
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Jacob Becker

September 6, 2024

5  out of  5
rating by Jacob Becker
"Great experience! Sydni was awesome and got me a much better rate than I was expecting!!"
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Demetrius Pogue

August 28, 2024

5  out of  5
rating by Demetrius Pogue
"Excellent agent in Dustin and Griffin. They walked me through everything in my policy and I enjoyed having a conversation with people that care. Would recommend."
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Ben Killian

August 28, 2024

5  out of  5
rating by Ben Killian
"Patience, as an old man, and plenty of correct, helpful info is what I needed, and that is exactly whaT I got from Syndi!"
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mizael echevarria

August 23, 2024

5  out of  5
rating by mizael echevarria
"Very friendly. Knowledgeable staff."
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Rachel Speidel

August 22, 2024

5  out of  5
rating by Rachel Speidel
"Sydney took care of my issue straight away. I’m very happy with the Customer Service."
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Amy Grzywinski

August 21, 2024

5  out of  5
rating by Amy Grzywinski
"I have renters insurance for my daughter through this office . Sydni was very helpful and quick to respond to my questions!"
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Toni Goins

August 21, 2024

5  out of  5
rating by Toni Goins
"Griffin was amazing help."
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Krystle

August 13, 2024

5  out of  5
rating by Krystle
"Great customer service! Insurance more affordable than most."
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Amanda Fitzkee

August 12, 2024

5  out of  5
rating by Amanda Fitzkee
"This State Farm office was quick to respond to my inquiries about rental insurance for my daughter. The price was fair and they sent me the completed the paperwork for her move in date right away. Their office is very easy to work with."
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Joseph Mussallem

August 3, 2024

5  out of  5
rating by Joseph Mussallem
"As a non resident of SC - I needed to get renters insurance for my daughter at USofC. Syndi was excellent - transparent - informative and got us set up in what seemed like minutes! I recommend her be Meagan to anyone in Columbia or anywhere in SC for that matter. We are working on residency for my daughter in SC and already know who are auto insurance will be filed with for insurance."
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Shelby Nord

July 30, 2024

5  out of  5
rating by Shelby Nord
"The staff made it easy to switch payment methods as I was waiting for a new debit card to come in the mail."
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Addison Corporation

July 30, 2024

5  out of  5
rating by Addison Corporation
"The staff was welcoming and more than willing to help with anything I needed."
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kimberlie williams

July 30, 2024

5  out of  5
rating by kimberlie williams
"Very friendly and took care you my Insurance needs in 10 minutes"